Effective Date: January 1, 2024

This Privacy Policy describes how LASAGNE GELSOMI LTD ("we," "our," or "us") collects, uses, and discloses your personal information when you visit our website or use our services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect information that you provide directly to us, including: Name, contact information (email, phone, address), payment details, and any communications you send to us. We also automatically collect technical data such as IP addresses, browser types, and usage patterns through cookies and similar technologies.

2. Legal Basis for Processing

We process your data under the following legal bases: (a) Performance of a contract (delivering your food); (b) Legal obligation (tax and accounting); (c) Legitimate interests (improving our service and marketing); and (d) Consent (where you have explicitly provided it).

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically seven (7) years for financial records to comply with UK tax law. Marketing data is retained until you withdraw your consent.

4. Your Rights

Under UK law, you have the right to access, rectify, or erase your personal data. You also have the right to object to or restrict certain processing, and the right to data portability. To exercise these rights, contact our Data Protection Officer at info@southernx.sbs.

5. Third-Party Disclosure

We do not sell your data. We share information only with trusted partners necessary for service delivery, such as payment processors (Stripe/PayPal) and logistics tracking software. All partners are contractually bound to maintain GDPR standards.